All the return must process within 7 days after parcel received. All the case return after 7 days will not be entertain.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. All the shipment fee in order to return the product must bear by returner.
* Due to hygienic reasons, all pillows & bolsters sold are not refundable, returnable nor exchangeable.